Damaged/Defective Product

Eligible for Return / Replacement

You can request a return or replacement if:

• Product received is damaged
• Defective item received
• Wrong product delivered
• Customization/printing error from our side

How to Request a Return

Please contact our support team within 24–48 hours of delivery and provide:

• Order ID / Order Number
• Photos or video of the damaged/defective product
• Clear image of packaging (if applicable)

Return Approval Process

Our team will review the issue and verify the details. Once approved, we will arrange a replacement or suitable resolution.

Important Notes

• Claims reported after the allowed time period may not be accepted.
• Products damaged due to misuse, improper handling, or normal wear and tear are not eligible.
• Personalized/customized products are eligible only if the issue is from our side.

Need Help?
For return assistance, please contact our support team with your order details.