Regular Products
Orders for regular products can be cancelled before they are packed or shipped. Once the order has been dispatched, cancellation will no longer be possible.
Customized / Personalized Products
For customized or personalized products, cancellation is allowed only before the design, printing, or production process begins. Since these products are specially made based on your request, cancellations cannot be accepted after processing starts.
How to Request a Cancellation
To cancel your order, please contact our support team as soon as possible and provide:
- Order ID / Order Number
- Registered Mobile Number or Email ID
- Reason for Cancellation (optional)
Refund Information
- If your cancellation request is approved, the refund (if applicable) will be processed to the original payment method within the standard processing time.
- Refund timelines may vary depending on the payment provider or bank.
Important Notes
- Orders placed during offers, festive sales, or bulk/custom orders may have different cancellation policies.
- We reserve the right to decline cancellation requests if the order has already entered the processing or shipping stage.
Need Help?
For any cancellation assistance, feel free to contact our customer support team.
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